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Improve satisfaction, increase revenue, and reduce costs
Organisations across industries like online retail, banking, telecommunications and more, the importance of eCommerce and how it can grow their business exponentially.
Not only does an eCommerce strategy generate direct revenue, but it also provides a means to better understand customers’ needs and preferences in detail, via volumes of available and transactional data.
eCommerce profitability – UK eCommerce trends
In the UK, the overall value of internet retail sales has steadily increased with peaks during winter seasons in the past few years. In particular, 2020 saw record retail eCommerce sales of $180.39 billion for the UK, leading Europe retail eCommerce sales, only behind China and the US. The post-pandemic retail landscape in the UK has weighted toward digital more than ever before, being manifested with three rising eCommerce trends you should be aware of.
Download this tip sheet and discover the importance of an eCommerce strategy and how data validation can help improve customer experience and decision-making for retail growth.