Consumers are beginning to recognise the value of their data and understand that they own the data companies hold about them. With this increased awareness, consumers are also conscious of the responsibilities that come with the ownership of this data and the value it holds.
That said, this increased awareness has not meant that more consumers are shying away from sharing their data, nor has it therefore hampered the growth of the data market.
In fact, people seem to be increasingly comfortable with sharing their data, on their own terms. Our recent survey* found that 49% of consumers are prepared to give their data to brands they trust, while 69% were happy for brands to use their personal information to send them discounts on products and services that they really want.
Because today's world runs on data and we all leave footprints in the digital world, we have commissioned a comprehensive research programme into this topic. Specifically, we sought to discover:
- How aware people are of data sharing
- Understanding why customers value privacy, and the contrasts with what they share socially online
- How different people approach the value-exchange in terms of data sharing
- Understanding the different drivers to agreeing to, and being comfortable with, data sharing
Please note that while we can support businesses with their preparations for the GDPR, we cannot offer legal counsel or compliance advice.
*Experian/Consumer Intelligence ‘Data Preferences’ Survey, 2016
† Data controller – an individual, organisation, corporate or unincorporated body of persons who decide the purpose and manner of data processing.
‡ Data Processor – any person (other than an employee of the data controller) who processes the data on behalf of the data controller.
If you have any queries, please don't hesitate to contact us and a member of our team will be happy to help.
Call us on 0844 481 9914 or email us here with your enquiry.